And yes, I guess they are sorry and wish us well in our future adventures but where were the compensation bus passes and language that kids can understand.

We received a very technical and official letter from Metro about our field trip in which we were left by the side of the road to ponder mass transit and the reasons why so many people still drive their cars. It was personal and sited all of our issues and addressed the letters the kids sent. I was glad it came full circle for the kids but I do wish it was just a little more human. I mean, it was kids they wouldn’t pick up for crying out loud!